We want you to be satisfied with your translation.
Errors on our part. If your translation contains an error caused by us, we will correct it free of charge.
Refunds. If we are unable to deliver your order, you are entitled to a refund. Once a translation has been delivered, refunds are assessed case by case, since the work has been performed.
How to request. Contact billing@trustoftranslate.com with your order number and the issue.
Processing. Approved refunds are returned via the original payment method within 5–10 business days.