Yes. Every translation is produced by a human translator. We do not deliver raw machine output.
PDF, common image formats such as JPG and PNG, and Word documents.
Delivery time depends on the document length and language pair. An express option is available for an additional fee.
Acceptance is decided by the receiving institution, which sets its own requirements. Please confirm their requirements before ordering.
Yes, one free revision is included with every order.
Securely through a third-party payment provider. We do not store your full card details.
Your documents are handled confidentially and transmitted over an encrypted connection. See our Privacy Policy.
Refund eligibility is described in our Refund Policy. Contact support if you have an issue.
We provide professional human translations accompanied by our standard statement of accuracy where applicable. Whether a 'certified' translation is required depends on the receiving institution — please confirm what they need.
We offer 100+ language pairs. Contact us if you don't see yours listed.
Yes. Contact us for a quote on longer documents.
You download it from your customer dashboard. Printed copies are mailed where the Print option is selected.
Yes, your dashboard shows the current status of every order.
If we can't read part of your file, we'll contact you before proceeding.
In many cases yes, depending on legibility. Contact us if you're unsure.
Pricing starts at a single page. See our Pricing page for details.
Yes, invoices are available from your dashboard for every order.
Through your customer area, by email, or via the contact channels listed on our Contact page.
No. Document retention is described in our Privacy Policy.
Your order enters our queue, a translator is assigned, and you're notified when it's delivered.
Important notice. TrustTranslate provides professional human translation services only. We do not issue, create, modify, certify, or replace government documents, and we are not affiliated with any government agency. Acceptance of any translated document depends entirely on the receiving institution and its own requirements.